Terms and privacy
Last updated October 8, 2026
Vestibule is practice-management software for audiology, made and run by Vestibule, Inc., based in Georgia, USA. On this page, "we" means Vestibule, Inc. Questions go to help@vestibulehq.com.
Terms of use
This website
vestibulehq.com describes Vestibule and lets you ask for a demo. You are welcome to read it, link to it and share it. Please do not try to disrupt it or get into parts of it that are not offered to you.
The demo
A demo is a working copy of Vestibule for trying the software out. The standard demo is filled with made-up sample patients; do not put real patient information into it. A demo with a practice's own records is set up only after that practice and we have signed a Business Associate Agreement. We may reset a demo or end access to it at any time.
The software
A practice uses Vestibule under its own written agreement with us, together with a Business Associate Agreement as HIPAA requires. Those documents set the price, the term, the service and each side's responsibilities. Where they and this page differ, they govern.
Your professional judgment
Vestibule prepares drafts, such as reports, claims and messages, from a practice's own records. The licensed professional reviews and signs their own work. Nothing on this website is medical advice.
Names
Vestibule and Helix are our names for the software and its built-in helper. Noah and Noah ES are trademarks of HIMSA. Other product names on this site belong to their owners.
No warranty for the website and the demo
The website and the demo are offered as they are. To the extent the law allows, we make no warranties about them and are not liable for losses that come from using them. A practice's agreement with us covers the software itself.
Changes
We may update this page. The date at the top shows the latest version.
Privacy
What this website collects
Only what you type into the demo form: your name, your practice's name, your email address and the best days and times for a screen share. We use it to send your demo, to send you the agreement to sign when you ask for a demo with your own records, and to follow up with you about Vestibule. We do not sell it or pass it on for anyone else's marketing. To have it removed, write to help@vestibulehq.com.
Who helps us run the website
The site is hosted by GitHub (GitHub Pages), which keeps ordinary server logs such as IP address and browser type. The demo form sends your request to our inbox, either through your own email or through Web3Forms, a form-delivery service, and our email runs on Google Workspace. The site's typeface loads from Google Fonts. The site sets no cookies and carries no advertising or analytics trackers.
Patient information in Vestibule
This website never asks for patient information. Inside the software, each practice's records belong to that practice. We handle them only to provide the service to that practice, under a Business Associate Agreement, and we do not sell them or use them for advertising. Records are encrypted in transit and at rest and hosted on Amazon Web Services, with access by role and a log of actions on patient records.
If you are a patient with a question about your own records, please contact your hearing care provider.
Data from Noah ES
When a practice connects its Noah ES account, Vestibule reads that practice's patient details and its test and fitting records, to keep its charts current and prepare its reports. That data is used only for that practice. It is not sold or shared with third parties, apart from disclosures the practice itself directs, such as a signed report to a referring physician. It is not used for advertising, profiling or training models, and it is not pooled or compared with other practices' data.
Vestibule keeps patient details in step between the two systems and never writes test results into Noah ES. Data that came from Noah ES is kept under the practice's own record-retention policy and deleted with that practice's records.
Contact
Write to help@vestibulehq.com.